Privacy Policy
Our Beginning
We – referred to as “We” or “Our” – are committed to protecting your personal data and your privacy.
This Privacy Policy is designed to explain how we collect, store, process, and use the information you provide in connection with the website SilverCrest Finance (hereinafter “the Website”).
We are committed to the following principles:
Transparency in the collection and processing of your personal data:
We ensure that you are always properly informed so you can make informed decisions about how your data is used on the Website or when interacting with third-party platforms. We use various methods to provide you with accurate and timely information about the processing of your data.
Whenever we are required to provide you with specific information, we ensure that it is delivered at the appropriate time and place.
We are also available to answer questions or provide clarification, in accordance with applicable law. You can contact us by email at: [email protected]
Processing personal data only for the purposes stated in this policy:
We may process your information to make the Website available, connect you with third-party trading platforms (“the Services”), enhance user experience, develop the platform, protect our rights, carry out administrative procedures, and comply with legal obligations.
We also process information to better understand your needs and preferences.
Resources to uphold your rights:
We allocate significant resources to ensure that you can exercise your rights as a data subject. You may request access to, correction, deletion, or restriction of your data at any time, or request data portability. We will respond in accordance with applicable legislation.
Protection of your personal data:
Although we cannot guarantee absolute security, we implement modern security methods and measures to protect your information and will continue to enhance them.
Our Full Privacy Policy
1. Scope
This policy describes the types of data we collect, how we process it, share it with third parties, and the security measures we apply.
“Personal Data” means any information relating to an identified or identifiable individual. “Processing” refers to any operation such as collection, storage, use, sharing, modification, or deletion.
Our services are intended for a general audience and are not directed at individuals under 18 years of age. We do not knowingly collect information from minors. If we become aware that such data has been collected, we will delete it promptly.
2. When do we collect information?
We collect data when you use our services, visit the Website, or interact with our channels. Some information is provided directly by you, while other data is collected automatically through analysis of your activity or via third-party partners.
3. No obligation to provide data – but consequences
You are not obligated to provide us with information. However, without certain data, we may not be able to offer you all our services or grant full access to the Website.
4. What types of data do we collect?
This may include activity logs, IP addresses, timestamps, language, browser type, device information, and error logs. Some of this data may not directly identify you and therefore may not be considered personal data.
Information you provide directly: name, phone number, email address when you contact us or use the platform.
5. Purpose of processing and legal basis
SilverCrest Finance processes information only when we have a lawful basis, such as to provide services, improve user experience, protect your data, or comply with legal obligations.
- Du har gitt samtykke til behandling av dine personopplysninger for spesifikke formål. Dette gjelder når du bevisst deler opplysninger via nettstedet slik at vi kan videresende dem til en tredjeparts handelsplattform.
- Behandling er nødvendig for å ivareta legitime interesser som forfølges av SilverCrest Finance eller en tredjepart. For eksempel kan dette omfatte forbedring av våre tjenester eller håndtering av rettskrav.
- Behandling er nødvendig for å oppfylle en rettslig forpliktelse som SilverCrest Finance er underlagt.
Dersom du ønsker nærmere forklaring på hvordan behandling av dine personopplysninger ivaretar legitime interesser for SilverCrest Finance eller en tredjepart, kan du når som helst kontakte oss på e-post.
Nedenfor følger en oversikt over hvorfor vi kan behandle dine opplysninger, sammen med de rettslige grunnlagene:
| Purpose | Legal Basis | |
| 1 |
To transfer your information to third parties upon request in order to participate in digital or trading activities. We may collect information in order to forward it if you explicitly request us to do so. |
Your consent to the processing of your data for one or more specific purposes. |
| 2 |
To respond to your inquiries and requests Processing is necessary to address any questions you may have regarding our services. |
Necessary for the legitimate interests pursued by the company or a third party. |
| 3 |
To comply with legal obligations or official authority requests We process data to ensure compliance with applicable legal requirements. |
Necessary to comply with a legal obligation. |
| 4 |
To improve our services This may include analyzing error logs or other reports in order to optimize the platform. |
Necessary for the legitimate interests pursued by the company or a third party. |
| 5 |
To prevent fraud and misuse of the services |
Necessary for the legitimate interests pursued by the company or a third party. |
| 6 |
To carry out and maintain operational activities that support the delivery of the services This may include back-office functions, business development, strategic planning, and internal control activities. |
Necessary for the legitimate interests pursued by the company or a third party. |
| 7 |
To conduct analysis and statistical assessments We use statistical methods and analysis to make better decisions and improve the platform. |
Necessary for the legitimate interests pursued by the company or a third party. |
| 8 |
To safeguard our and third parties’ interests, rights, and assets, including legal claims We may process information to defend rights and interests in accordance with applicable laws, agreements, and terms. |
Necessary for the legitimate interests pursued by the company or a third party. |
6. Transfer of Personal Data to Third Parties
SilverCrest Finance may share your information with third-party service providers that assist with storage, hosting, IP information, user-experience analytics, research, and other technical or diagnostic services.
If you request it, we may also transfer certain information to third-party trading platforms. In such cases, those parties will process your data in accordance with their own privacy policies. We may share information with multiple trading platforms.
SilverCrest Finance may also share information with affiliated companies and business partners that help enhance the quality of our services.
We may disclose information to public authorities if necessary to protect our or third parties’ interests, rights, or assets, including in connection with legal proceedings.
Information may also be shared with potential buyers, investors, or lenders in the event of a merger, acquisition, restructuring, or insolvency proceedings.
7. Cookies and Third-Party Services
We use certain third-party services, such as analytics and advertising providers. These parties may use cookies or similar technologies, governed by their own policies.
A cookie is a small text file stored on your device when you visit a website. It may collect information about usage patterns, preferences, and technical data, and is used to enhance your experience, remember settings, and deliver more relevant content.
We may use both session cookies (which are deleted when you close your browser) and persistent cookies (which remain on your device until they expire or are manually deleted).
Types of Cookies:
| Type | Purpose | Additional Information |
| Essential Cookies | These are necessary to navigate the website and use its features, including downloading or streaming content without interruption. | They may store login status and are automatically deleted when you close your browser (session cookies). |
| Functional Cookies | Help the website remember your choices and preferences when you return. | Remain on your device until they expire or are manually deleted. |
| Performance and Analytics Cookies | Used to collect statistics and measure performance in order to improve user experience and test new features. | Collect anonymized data only. Some are deleted at the end of the session, while others may remain longer. |
Blocking and Deleting Cookies
You can modify your browser settings to block or delete cookies. Below are references to instructions for commonly used browsers:
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please note that certain features of the website may not function properly if you block cookies.
ONLINE TRACKING NOTICE
This service currently does not respond to “Do Not Track” signals.
8. Retention of Personal Data
SilverCrest Finance will retain your information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws and regulations.
If you have provided consent, we may share your information with third-party trading platforms for up to 12 months, with the option to extend upon renewed consent.
We regularly review stored data to ensure it is not retained longer than necessary.
9. Transfer of Personal Data to Third Countries or International Organizations
Your personal data may be transferred to a third country (outside your country of residence) or to international organizations. In such cases, SilverCrest Finance will implement appropriate safeguards to ensure your data remains protected and that you retain your rights and effective legal remedies.
Where applicable, such safeguards may include recognized adequacy decisions, legally binding agreements, or standard contractual clauses adopted by competent authorities.
If you would like more information about the safeguards we apply when transferring personal data, please contact us by email: [email protected]
10. Protection of Personal Data
We implement technical and organizational security measures to protect personal data against unauthorized access, alteration, loss, or destruction. These measures are proportionate to the risks associated with the processing.
However, we cannot guarantee absolute security of data transmitted over the internet. SilverCrest Finance shall not be liable for indirect or unintended damages resulting from data loss or unauthorized access beyond our reasonable control.
In certain circumstances, we may be legally required to share information with public authorities. In such cases, our level of control over the protection of that information may be limited.
11. Links to Third-Party Websites
The website may contain links to external websites or applications operated by third parties. SilverCrest Finance does not control these services and is not responsible for their handling of personal data. We recommend reviewing their privacy policies before providing any personal information.
12. Your Rights Regarding Personal Data
You have the right to request access to the personal data we process about you, request correction of inaccurate information, request deletion of data that is no longer necessary, and restrict or withdraw consent to certain processing activities where applicable.
Right of Access
You have the right to obtain confirmation as to whether SilverCrest Finance processes personal data concerning you. If we do, you have the right to access the data and receive information about: the purposes of processing, categories of data, recipients (including in third countries), retention periods, your rights, the right to lodge a complaint, and the safeguards applied in case of transfers.
You may receive a copy of the personal data being processed. If you request additional copies, we may charge a reasonable fee. Where the request is made electronically, the information will generally be provided in a commonly used electronic format.
The right of access shall not adversely affect the rights and freedoms of others. Where this is the case, we may restrict access or refuse the request.
Right to Rectification
You have the right to request that SilverCrest Finance correct inaccurate or incomplete personal data concerning you. Where appropriate, you may provide a supplementary statement.
Right to Erasure (“Right to be Forgotten”)
You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent, or where the processing is unlawful. We will comply in accordance with applicable laws.
Right to Erasure (“Right to be Forgotten”)
This right applies where: (a) the personal data is no longer necessary for the purpose for which it was collected; (b) you withdraw consent and there is no other legal basis; (c) you object to processing based on our or a third party’s legitimate interests and there are no overriding legitimate grounds; (d) you object to processing for direct marketing purposes; (e) the data has been unlawfully processed; or (f) the data must be erased to comply with a legal obligation under EU or applicable law.
The right does not apply where processing is necessary (a) to comply with a legal obligation, or (b) for the establishment, exercise, or defense of legal claims.
Right to Restriction of Processing
You may request restriction of processing where: (a) you contest the accuracy of the data, for a period enabling us to verify it; (b) the processing is unlawful and you oppose erasure; (c) we no longer need the data but you require it for legal claims; (d) you have objected to processing pending verification of overriding legitimate grounds; (e) the data is processed for direct marketing purposes, including profiling.
Where processing is restricted, the data may only be processed with your consent, for legal claims, to protect the rights of another person, or for important public interest reasons.
Right to Data Portability
You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format. You may also request that the data be transmitted directly to another controller, where technically feasible, and where processing is based on consent or contract and carried out by automated means.
Right to Withdraw Consent
You may withdraw your consent to processing at any time. Withdrawal does not affect the lawfulness of processing based on consent before it was withdrawn.
Right to Object
You have the right to object to processing of your personal data where it is based on legitimate interests. This also applies to profiling. In such cases, we will cease processing unless we demonstrate compelling legitimate grounds that override your interests and rights, or where processing is necessary for legal claims.
You may also object at any time to the processing of personal data for direct marketing purposes, including profiling related to such marketing.
Right to Lodge a Complaint with a Supervisory Authority
You have the right to lodge a complaint with a data protection authority within the EEA if you believe that the processing of your personal data violates applicable data protection laws.
We will respond to requests concerning the exercise of your rights within one month of receipt. Where necessary, this period may be extended by up to two additional months, depending on the complexity and number of requests. You will be informed of any such delay and the reasons for it.
Information provided in connection with the exercise of your rights is generally free of charge, unless the request is manifestly unfounded or excessive. In such cases, we may charge a reasonable fee or refuse the request.
SilverCrest Finance may request additional information to verify your identity where we have reasonable doubts.
13. Updates to This Policy
We reserve the right to update this Privacy Policy. Any changes will be published on the website, and material updates will be clearly communicated. Unless otherwise stated, changes take effect upon publication of the updated version.